CYHA HOSTELS
Terms and payment methods
Groups:
- Cash upon arrival at a hostel (only in Croatian currency)
- Credit cards: Visa and Mastercard
- A pro forma invoice– at CYHA bank account in euros
The booking is confirmed by making a deposit of 30% of the full price, due date as agreed between the parties. The booking fee is non-refundable in case of cancellation.
Account with Institution:
Bank name: Zagrebačka banka d.d.
Bank address: Trg bana J.Jelačića 10, 10000 Zagreb, Croatia
IBAN: HR 8823600001000000013
SWIFT: ZABAHR2X
Beneficiary customer:
HRVATSKI FERIJALNI I HOSTELSKI SAVEZ
Savska 5, 10000 Zagreb, Croatia
OIB 27442377904
IBAN: HR2923600001101485191
Only one invoice will be issued per group.
Individuals:
- Cash upon arrival at a hostel (only in Croatian currency)
- Credit cards: Visa and Mastercard
- Online payment: CYHA bank account in euros
- Online payment at hihostels booking platform
Insurances:
We recommend that our clients obtain a travel insurance to cover any contingencies, because our hostels have no obligation to accept cancellations without cancellation fees, based on e.g. a medical certificate or other documentary evidence.
Force majeure
Croatian Youth Hostel Associtation reserves the right to cancel a reservation due to force majeure (a hostel cannot deliver the agreed services due to a factor that affects its operations e.g. strike, fire, water damage, natural disaster, state of war etc.). In such cases the booking fee will be reimbursed to the client.